Lightfe-store

FAQ

Frequently Asked Questions

.Free shipping on order above $25

.Free shipping takes 10-15 business days.

If you are returning a damaged item, please contact us within 14 days at service [email protected] – remember to attach pictures of the damaged item.
If you want to return something from your order that’s not damaged there is no need to contact our Customer Service team.
You also do not need a print-out label as we do not cover return shipping costs. Be aware that to return an item it cannot be used.

If a refund occurs: the refund will be paid to the account from which you purchased the item. Once the refund has been confirmed, a confirmation email will be sent to you. Refunds will be reflected within 7-14 business days

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